FAQs
BUSINESS FAQ
General Questions
Q: What is Step to Shops?
Businesses pay huge commissions of 30-40% to apps and local businesses are overlooked in favour of online giants. Step to Shops is the solution to a global business problem and helps environmental problems too. Our system and brand is designed to rollout across the UK and become an international brand leader.
Q: What is the turnaround time from placing order?
Q: Can you service all our branches?
Q: How do multiple branches place an order?
Q: Can my competitors in the same road also use Step to Shops?
Q: What happens when Step to Shops is too popular in the same area?
Q: When does my starter pack come?
Business Leaflet Delivery Questions
Q: How do I know my leaflets will be delivered?
Q: How long will it take to distribute my leaflets?
Q: How do I track delivery?
Q: How many leaflets do you deliver to each letterbox?
Q: Who organises and pays for shared promotions?
You can request an additional invoice for your shared partner by giving your partners name and address and your order number: info@steptoshops.com asking for shared invoice.
Templates and Printing
Q: What can I customise for my business leaflet template?
Q: Can I download the artwork and get it printed myself?
Q: Can I see a proof of my artwork to show my boss or the partner I’m sharing with?
Q: What if my logo/photo is too big and won’t upload into the template?
Q: Can you make my artwork template for me?
PUBLIC FAQ
Leaflets
Q: Is delivering leaflets bad for the environment?
Q: Does Step to Shops limit leaflets in my letterbox?
Q: Why use leaflets and not just social media or digital?
Health and Enviroment
Q: How does Step to Shops greatly benefit the environment?
With ‘walk to buy’ shopping, there is also less chance of returned items because you can try it on/touch it. Online shopping stats say that 1 in 3 items may be returned, causing even more problems for the environment.
Q: How does Step to Shops greatly benefit health?
Step to Shops encourages people to make one ten minute short walk to the shops per week. This adds up to 8.6 hours of additional walking per year. If we encourage just 15% of the UK’s 65 million population to simply Step to Shops once a week, 9,750,0000 people could be walking an extra eight hours a year. That’s an additional 78 million walking hours a year. We believe this will bring great health benefits to the nation.
It is proven that walking also benefits mental health, and increases your chances of making friends or even finding love. Verbal face-to-face communication and seeing people regularly gives everyone’s day a lift.
Q: Are you saying we should stop using apps and online giants?
Q: What’s the problem with 100% green electric delivery vehicles for my online shopping or apps?
The chemicals used to make the batteries are known killers. Some possible lithium-ion battery materials are toxic, carcinogenic, or could undergo chemical reactions that produce hazardous heat or gases. Toxic materials include lithium compounds, nickel compounds, arsenic compounds, and dimethoxyethane.
If your product is on the hight street, only a short distance from you, it will require no more packaging than it already has on its box. Online shopping items must be repacked and use more additional packaging that you will have seen your own bins each week.
Tyres from these vehicles cause larger amounts of ‘road spill’, carrying toxins and chemicals into rivers and affecting wildlife. Brake dust generated from all four wheels of many electric vehicles contains asbestos that can cause serious illnesses such as lung and mesothelioma cancer.
Online shopping stats say 1 in 3 items may be returned, causing even more problems to the environment. That’s around 1.4 BILLION RETURNED ITEMS EACH YEAR.
Delivery apps mainly utilise e-bikes that use less electricity than a car. But they charge restaurants 38% commissions, putting up the prices of everything you buy on apps.
Q: Are huge amounts of fossil fuels used in delivery?
Printing
Q: Isn’t printing leaflets wasting paper and bad for the environment?
Q: What about the ink on the printed leaflets?
Thanks to our advanced printing equipment, alcohol is no longer needed for basic processing. Our alcohol-free ink has a thicker consistency, which prevents splattering during printing. It also dries considerably quicker. This not only helps the environment and our employees, but also optimises turnover times for your print orders.
We use a collective print process. Multiple orders are arranged on sheets of paper to ensure that as little paper as possible remains unused. Thanks to our modern equipment, we also use 50% fewer print sheets to set up the print process than with conventional printing machines. Our high-quality standards in our production processes help us to avoid rejects and production surpluses. Unavoidable waste is collected in large containers and then recycled.
We are a Crewe Sustainability Report Member, ISO 14001, ISO 50001 and Certified FSC ® C101851. We are also partners in the Love Paper campaign.
Please see the facts about paper and the environment @ Love Paper | Discover the story of paper